{"xsrfToken":"68286d9ca544a21f08468e45871a36f2566c1ee7_lout","branding":{"id":"1","key":"pfcsd","name":"Slide Presenter for Confluence","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#5743b5","headerLinkHoverBGColor":"#5743b5","headerBadgeColor":"#5743b5"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/89ef89c1-3936-471d-96f1-47f86c4191c3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmMWY3NzNlYy01NDcyLTQ0NzYtOTc4Yy0xOTE2YzRhNDg1ZmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg5ZWY4OWMxLTM5MzYtNDcxZC05NmYxLTQ3Zjg2YzQxOTFjMyI6WyJyZWFkIl19LCJleHAiOjE3NDQ5OTYzNTAsIm5iZiI6MTc0NDk5NTc1MH0.CUPp5jil9L02jXdjuF6i8m9dH5pG7H0jPcqE-2hW5xo&client=f1f773ec-5472-4476-978c-1916c4a485fd&mode=fit","logoId":"89ef89c1-3936-471d-96f1-47f86c4191c3","isLogoAvailable":true,"helpCenterTitle":"Welcome to the addcraft Support Center","sharedPortalName":"addcraft Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the addcraft Support Center","sharedPortalName":"addcraft Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#005688","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/841266c1-0abe-48c3-a966-7f8202afbcd6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmMWY3NzNlYy01NDcyLTQ0NzYtOTc4Yy0xOTE2YzRhNDg1ZmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg0MTI2NmMxLTBhYmUtNDhjMy1hOTY2LTdmODIwMmFmYmNkNiI6WyJyZWFkIl19LCJleHAiOjE3NDQ5OTYzNTAsIm5iZiI6MTc0NDk5NTc1MH0.F7NxpqWRxdie3BIKJuR3sqbEHPzdzHrBAubcqPTgVSY&client=f1f773ec-5472-4476-978c-1916c4a485fd&height=300&mode=fit","bannerMediaApiFileId":"841266c1-0abe-48c3-a966-7f8202afbcd6","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"pfcsd","projectId":10005,"serviceDeskId":1,"name":"Slide Presenter for Confluence","description":"<p>Welcome! We are happy to help you with all things <b>Slide Presenter for Confluence</b> here.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://addcraft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://addcraft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature or improvement","descriptionHtml":"","callToAction":"Suggest a new feature or improvement","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://addcraft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://addcraft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://addcraft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,7,6,4]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5ef3ce93-7f3f-3a0e-99c0-71f63c9a1755","appLinkName":"System Confluence","appLinkUrl":"https://addcraft.atlassian.net/wiki","spaceKey":"PFC","spaceName":"Presenter for Confluence","spaceUrl":"https://addcraft.atlassian.net/wiki/spaces/PFC","isServer":false},"labels":[],"projectKey":"PFCSD","serviceDeskId":1,"kbLinkDomainURLs":["https://addcraft.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PFCSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmMWY3NzNlYy01NDcyLTQ0NzYtOTc4Yy0xOTE2YzRhNDg1ZmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ5OTY5NTAsIm5iZiI6MTc0NDk5NTc1MH0.-2HPjA7azV0-rAXFWhWKidECJ35N99PWDIEStaim2bc","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"f1f773ec-5472-4476-978c-1916c4a485fd","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":6,"projectId":10005,"form":{"name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","intro":"<p>Tell us the problems you're experiencing.</p>","instructions":"","icon":10545,"iconUrl":"https://addcraft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Summarize the bug briefly.","descriptionHtml":"<p>Summarize the bug briefly.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10038","fieldConfigId":"10143","label":"Hosting type","description":"What kind of Confluence instance do you use?","descriptionHtml":"<p>What kind of Confluence instance do you use?</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10020","label":"Cloud","selected":false,"children":[]},{"value":"10021","label":"Server","selected":false,"children":[]},{"value":"10022","label":"Data Center","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10039","fieldConfigId":"10144","label":"Confluence version","description":"(Server & DC only) What version of Confluence do you use?","descriptionHtml":"<p>(Server &amp; DC only) What version of Confluence do you use?</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Symptom","description":"Please provide details of the problems you are having.","descriptionHtml":"<p>Please provide details of the problems you are having.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/6","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/6","calendarParams":{"firstDay":0,"date":"2025-04-18T19:02:30+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%d.%m.%y","dateTimeIfFormat":"%d.%m.%y %H:%M","timeFormat":"24"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5ef3ce93-7f3f-3a0e-99c0-71f63c9a1755","appLinkName":"System Confluence","appLinkUrl":"https://addcraft.atlassian.net/wiki","spaceKey":"PFC","spaceName":"Presenter for Confluence","spaceUrl":"https://addcraft.atlassian.net/wiki/spaces/PFC","isServer":false},"labels":[],"projectKey":"PFCSD","serviceDeskId":1,"kbLinkDomainURLs":["https://addcraft.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmMWY3NzNlYy01NDcyLTQ0NzYtOTc4Yy0xOTE2YzRhNDg1ZmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ5OTY5NTAsIm5iZiI6MTc0NDk5NTc1MH0.-2HPjA7azV0-rAXFWhWKidECJ35N99PWDIEStaim2bc","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"f1f773ec-5472-4476-978c-1916c4a485fd","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=addcraft","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"68286d9ca544a21f08468e45871a36f2566c1ee7_lout","baseUrl":"https://addcraft.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://addcraft.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"f1f773ec-5472-4476-978c-1916c4a485fd","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"dd54d126e4764edaa81f5d1e5f124c8f","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}